Facilities & Services

• All areas of The Crescent are fully accessible by ramps and a passenger lift allowing ease of movement to enable you to explore and enjoy our building 
• Our doors are all extra wide to allow easier access for power chairs, wheelchairs, walking aids, buggies and prams. 
• We have fully automated doors in the majority of our building, facilitating easier access to our workshops, studios and accessible toilets.
• Our Changing Places Facility is located on the ground floor. This is a new combined toilet, shower and changing room has been specially designed for use by people with disabilities or complex care needs, and was funded by the Department of Communities Access and Inclusion Fund.
• There are also accessible toilets located on every floor of the building. 
• Our team has been trained to operate ‘Evacusafe’ chairs if required in an emergency.
• Induction loop systems are in position at reception and in The Cube Theatre space. The Crescent also has two portable loop systems. If required please ask at reception
• Tactile signage is used on key areas within The Crescent. All signage has been designed to facilitate ease of reading for those with visual impairments
• We can provide a range of interpretation services for our live events and learning programme including British Sign Language, captioning and audio description
• Assistance dogs are welcome. Customers are asked to inform the Box Office when booking seats so that appropriate seats are allocated
• We have baby changing facilities, located in both our male and female toilets, offering a baby changing station, baby mat, free nappies and wipes.
• We offer free sanitary products in all our toilet facilities.
• Emergency Call Buttons are located throughout the building at safe refuge points, and can be used to request assistance from a member of staff in an emergency
• The Crescent is a JAM friendly organisation*

*As a JAM Card Friendly organisation we allow people with a learning difficulty, autism or communication barrier to tell others they need ‘Just A Minute’ discreetly and easily.

Those with a communication barrier are often reluctant or unable to tell others about their condition. JAM Card allows this to happen in a simple, effective non-verbal manner whilst helping to improve the customer service experience of thousands of people. 

If you have any accessibility requirements, please let us know when you book your tickets using the comments system at Box Office and we will happily reserve appropriate seating for you.